Terms of Service

Effective Date: July 23, 2025


1. Welcome to Aura 247 UX

Welcome to Aura 247 UX LLC (“Aura 247 UX,” “Company,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of the Aura 247 UX platform and related services (the “Service”).

By accessing or using our platform, you agree to be bound by these Terms.


2. Overview of Services

Aura 247 UX LLC provides subscription-based digital tools and automation systems designed to support licensed service professionals in operating more efficient businesses. Platform features may include:

  • CRM systems

  • Automated SMS, voice, and email communications

  • Appointment booking and reminders

  • AI-powered workflows

  • Customer support automation

Aura 247 UX does not provide direct services to consumers. Platform users are solely responsible for complying with all licensing, regulatory, and legal requirements applicable to their businesses.


3. Eligibility

To use the platform, you must:

  • Be at least 18 years of age

  • Operate a lawful business

  • Use the Service only for properly licensed and lawful activities

You agree not to use the platform for unlawful, misleading, or abusive communications.


4. Platform Access and Use

Access to Aura 247 UX is provided through a paid subscription. Features may vary based on subscription level.

You are responsible for:

  • Maintaining account security

  • Ensuring proper opt-in consent before messaging customers

  • Using communication tools in compliance with applicable laws, including TCPA and A2P messaging regulations

Aura 247 UX reserves the right to suspend accounts that violate these Terms or applicable communication laws.


5. SMS Communications & Messaging Policy

By providing a phone number and opting in—either directly to Aura 247 UX or through a business using our platform—you consent to receive SMS communications.

These messages may include:

  • Appointment confirmations and reminders

  • Account notifications

  • Customer support responses

  • Service-related updates

  • Platform alerts

Aura 247 UX does not send unsolicited marketing messages.

Message frequency varies based on user interaction and service activity.

Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact our support team.

Carriers are not liable for delayed or undelivered messages.


6. User Responsibilities

As a user of the platform, you agree to:

  • Provide accurate business information

  • Obtain proper express consent before sending SMS or automated communications

  • Comply with all local, state, and federal regulations

  • Use the system ethically and lawfully

Aura 247 UX is not responsible for how users configure or deploy messaging campaigns within the platform.


7. Subscription & Billing

Subscriptions are billed monthly or annually based on the selected plan. All payments are final. No refunds are provided for partial billing periods.

You may cancel your subscription at any time through your account dashboard to prevent future billing.


8. Intellectual Property

All platform content, branding, workflows, designs, and proprietary systems are the intellectual property of Aura 247 UX LLC.

You may not copy, reproduce, modify, distribute, or resell any part of the platform without express written permission.


9. Limitation of Liability

Aura 247 UX LLC is not liable for:

  • Misuse of platform tools

  • Missed appointments or failed communications

  • Customer dissatisfaction

  • Compliance violations within your business

  • Losses resulting from user-generated content or messaging

Users assume full responsibility for operating within their licensed scope and regulatory requirements.


10. Changes to Terms

We may update these Terms from time to time. Updates will be posted at:

https://aura247ux.com/terms

Continued use of the platform constitutes acceptance of any changes.


11. Privacy Policy

Please review our Privacy Policy for information about how we collect, use, and protect your data:

https://aura247ux.com/privacy


Contact Information

Aura 247 UX LLC
363 W Big Beaver Rd Ste 215
Troy, MI 48084
Phone: 248-988-0074
Email: [email protected]