Privacy Policy

Effective Date: July 23, 2025

Aura 247 UX LLC (“Aura 247 UX,” “Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and platform.

By using our services, you agree to the practices described in this policy.


1. Information We Collect

We may collect the following types of information:

Business Information

  • Business name

  • Business address

  • License information

  • EIN or tax-related information (for compliance purposes)

Personal Information

  • Name

  • Email address

  • Phone number

  • Billing information

Client Communication Data

  • Appointment details

  • SMS communication logs

  • Voice call logs

  • CRM activity

Technical Data

  • IP address

  • Browser type

  • Device information

  • Usage data


2. How We Use Information

We use collected information to:

  • Provide and improve our platform

  • Process subscriptions and billing

  • Deliver SMS, voice, and email communications

  • Respond to support inquiries

  • Ensure compliance with communication laws

  • Maintain system security

We do not use personal information for unsolicited marketing.


3. SMS Opt-In & Communications

Users may provide phone numbers directly to Aura 247 UX or through businesses using our platform.

SMS messages may include:

  • Appointment confirmations

  • Service reminders

  • Account notifications

  • Customer support updates

Message frequency varies.

Message and data rates may apply.

Users may opt out at any time by replying STOP.
For assistance, reply HELP or contact support directly.

Consent to receive SMS messages is not a condition of purchase.


4. Mobile Information Sharing Statement

We do not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes.

Mobile information will only be used for the purposes explicitly consented to by the user.

This includes compliance with A2P messaging regulations and applicable communication laws.


5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

  • Improve website performance

  • Analyze traffic

  • Enhance user experience

Users may disable cookies through browser settings; however, certain features may not function properly without them.


6. Data Security

We implement reasonable technical and administrative safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While we take appropriate measures, no system can guarantee absolute security.


7. Data Retention

We retain information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

  • Enforce agreements


8. User Rights

Depending on your location, you may have the right to:

  • Request access to your data

  • Request correction of inaccurate data

  • Request deletion of personal data

  • Withdraw consent where applicable

Requests may be submitted to our support contact listed below.


9. Third-Party Services

Aura 247 UX integrates with third-party providers including, but not limited to:

  • Payment processors

  • Communication providers

  • Hosting services

These providers may process data on our behalf under their own privacy policies.


10. Children’s Privacy

Aura 247 UX services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from minors.


11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted at:

https://aura247ux.com/privacy

Continued use of the platform constitutes acceptance of any updates.


Contact Information

Aura 247 UX LLC
363 W Big Beaver Rd Ste 215
Troy, MI 48084
Phone: 248-988-0074
Email: [email protected]